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Please let me archive, sort or delete messages

As a teacher I miss several functions in the improved message system that would make it more useful and safe for me to use.

I would like the possibility to

  • Delete or archive messages -  It is makes me freak out not being able to delete every short message from student and trying to locate the ones that are important.
  • To see if the student is online in messages, reading or writing a response.
  • A more distinct view of who is the sender an reciever. Like message bubbles (like you have shown in earlier road map) and let the sender show on the left and the other on the right side of the message window. It is common among IM. That would make it easier for every participant to both follow a conversation and participate in a group chat.
  • Make a group conversation more obvious - Like "You are now participating in a..." Students now makes the mistake and trying to send private messages through the group chat.
  • Forward messages 

These functions would save teachers a lot of time using the message system without transforming it to a mail system.

  • Tobias Strindlund
  • Sep 21 2016
  • Future consideration
Country SE
Category Messages and notifications
  • Attach files
  • Guest commented
    8 Jun, 2020 06:58pm

    How do I delete an answer, which is already delivered, to a task on Itslearning?

  • John Borrmann commented
    5 Nov, 2019 12:56pm

    Our whole communication with over140 colleges and over 1000 students runs through the messenger and it is impossible to keep the overview without an archive, delete and label/ priority system! A lot of colleges want to switch to the old mailing system even if we will lose ItsLearning =(

  • Daniel Nuttall commented
    25 Oct, 2018 11:46am

    I completely understand Julie, as it stands when a teacher has a lot of messages and conversations to remove its not a good experience to have a long list of "this message was removed" notices. Im sure our developers are taking all of your comments on board at looking at how the user experience can be improved in the messaging tool.

  • Guest commented
    25 Oct, 2018 09:27am

    I agree. Being able to delete old messages would make the messaging system more user friendly.

    When a message has been removed, they are still left with "this message was removed by..." I have hundreds of these - Even when the conversation is closed, you can't get rid of it.




  • Edgar Baldeón commented
    19 Jun, 2017 02:39pm

    I do believe that and administrator should have the option to delete messages. I found that it could be confusing for a student to have messages from a previos course and then receive new ones.

  • Tobias Strindlund commented
    27 Oct, 2016 07:07am

    I think most teacher with 80-100 students a week have the need to sort their messages.

  • Daniel Nuttall commented
    30 Sep, 2016 03:23pm

    Maybe delete should be an Admin task for safeguarding and investigation purposes but a great idea :-)

  • +91