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Privacy Policy

Log in timeout

Please extend auto log-off time. Our teachers often prepare their day in the morning, and they report frustration when they have to log in again and again during the day.

  • Guest
  • Jan 18 2021
  • Released
Country NO
Category Administration
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  • Esben R commented
    January 30, 2023 07:28

    Please remove auto log-off. It is really not necessary for teachers.

  • Guest commented
    November 14, 2022 12:42

    maybe remove auto log-off alltogether?

  • Guest commented
    October 18, 2022 11:00

    Das wäre auch für uns sehr wichtig

  • Guest commented
    August 31, 2022 17:56

    Just wanted to share that I found an browser extension called ItsLoggedIn that keeps you logged in to itslearning

  • Guest commented
    May 18, 2022 06:40

    As a teacher who spends a lot of time in the system, this is an annoyance on a daily basis. Furthermore, your location is not saved at logout, which means that when I mark papers, I have to locate and open the assignment, locate the specific paper, and re-enter any notes I hadn't finished writing in the comments field.

    Please add the option to mark a session as private with no timeout (and make this a general option in settings, or at least allow admins allow this for teacher users) and/or persistent saving of states.

  • K H commented
    March 21, 2022 18:20

    So many have lost big texts they've been working on, it seems unconscionable that you have this time limit. Just have a box you can tic if you're on a shared computer, instead, and otherwise, keep up logged in. Problem solved.

  • Guest commented
    March 20, 2022 06:21

    Please do extend auto log-off time!

  • Guest commented
    March 19, 2022 10:38

    yes soo very important

  • Frank Marker commented
    March 11, 2022 10:55

    yes please

  • Guest commented
    February 08, 2022 11:42

    please no

  • Alexander Borst commented
    January 12, 2022 16:24

    I would like to echo the stated sentiments. A possibility to define the timed logout interval would be much appreciated by several schools I've been in contact with.

  • Admin
    Product Team commented
    October 27, 2021 07:49

    After reviewing feedback we are now looking into changes to improve the situation.

    The itslearning Product Team

  • Laura Brunning commented
    June 25, 2021 10:32

    Just to add, we often get logged out when staff are marking/adding comments to learners' assignments using Office365 - as this opens in a new window, it appears that the warning for being logged out only shows up in the main ItsLearning window - so it is being missed. If we can't extend the time or remove the logout feature - can it be shown in all active ItsLearning tabs.

  • V. Freyr Gudmundsson commented
    February 04, 2021 16:26

    There should be an option to set the session lifetime individually. So those less concerned with security or at less risk can reap the benefits of having longer sessions. Having to log in multiple times per day is infuriating, when there is no chance of anyone getting into my computer.

  • Julien Dupuis commented
    January 26, 2021 07:52

    Replying to admin comment :

    If the reason for such an archaic login system is only a concern about security on shared computers, why don't you propose the alternative between simple connection (as it is now), and permanent connection on a personal computer (as do most major platforms including google, facebook, etc., that have to protect much more sensitive data than itslearning) ?

  • Admin
    Product Team commented
    January 20, 2021 08:57

    Hi, and thank you for your feedback.

    We understand and appreciate your feedback. The timed logout has been put in place in order to increase security and protection of data. We are sure that most of our users have full control over who can access their computers. However, in cases where for example a computer is in a shared space, for example a classroom, there is a clear risk that unauthorized users can access a computer which is logged in. The only way to fully protect against such data breaches is to ensure that users are logged out.

    In short - there needs to be a balance between the convenience and security. One thing we are looking at now is to make it easier to remain logged in on private, secure devices. But we are not planning to overall extend the logout time.

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