We sync our users name, password and groups from a school database (called Extens) to Itslearning every night. If a user changes password inside Itslearning the password is synced back again next night. This is confusing for the users.
We need an option to stop password changing inside Itslearning, or at least a possibility to give the users information about where to change the password.
Please contact your system administrator and ask if he can turn off the setting “User can change their own password". Another option is to considering to stop syncing the passwords.