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I am spending lots of and lots of more time on resetting passwords for our students. Many of our students do not have their own email account, nor do they have an email address in their itslearning account.
Would it be possible that parents could look up or send a new password for their children, to their own parent account, preferably in the itslearning app instead of email? That would help us a lot!
Thanks
Country | DE |
Category | Parent access and communication |
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Hi. Thank-you for the comment. We cannot allow anyone (including us) to look up passwords - they are always "encrypted". You could use the parents email for younger students now, and they will get the password change request.
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