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Notifications on iphone please

hello,

Since a while, we don’t have notifications anymore on iphones, when we receive a message in ITS.
I mean the red bullet that appears on the app’s icon. And it’s not about parameters on the phone because we’ve tested everything 😕


It shows a short message on the background, yes, but ineffective if the phone is locked (if many other notifications, we can’t see ITS notification).

  • Guest
  • Dec 11 2020
  • Future consideration
Country OTHER
Category Messages and notifications
  • Attach files
  • Guest commented
    11 Dec, 2020 04:29pm

    Thanks for the fast answer.

    And yes, you really should : now that we (and our students) have so many apps and notifications, we don’t check the apps if no badge ...


    Thanks

  • Admin
    itslearning support commented
    11 Dec, 2020 01:23pm

    Hi

    We're aware that the badge does not appear as expected for smart phone users. This was a conscious decision some years ago, but one we should clearly revisit in future improvements.

    Thanks,
    The itslearning Product Team