The new messaging system is good, but lacks the ability to send messages to users belonging to a specific hiearchy. We frequently used the hierarchy as a search criteria to message specific parts of our user population. For instance, all bachelor-students, all students from a specific class, all foreign students, and so on. These groups are not course or project-specific.
The solution now is to create a course, populate it with users from the required hierarchy groups, then send a message to everyone in the course. This solution is quite cumbersome and possibly raises some questions from the users as well, type "why was I added to this course?"
So, in the messaging system you should be able to send to hierarchy groups as well as courses and projects.
|Category||Messages and notifications|
Great that you like the new messaging system. We released a lot of enhancements to itslearning this summer, and more are coming in the near future. Based on user feedback and research we will continue to adjust itslearning. Supporting messaging by hierarchy is something we are working on for the moment, and are planning to release this autumn – so please stay tuned